Welcome to aucce.com. To ensure that you fully understand our shipping policy, please read the following shipping terms carefully.
- Shipping Area
We currently support shipping to the following areas:
Canada
The United States
Other international areas (please contact us to confirm)
- Shipping Method
We provide a variety of shipping methods to meet the needs of different customers, including but not limited to:
Standard Shipping
Expedited Shipping
International Shipping
The specific shipping method and cost will be displayed at checkout, and you can choose the option that suits you.
- Shipping Cost
Shipping costs are calculated based on the following factors:
Cargo weight and size
Shipping destination
Selected shipping method
Specific shipping cost information will be displayed at checkout.
- Order Processing Time
All orders will be processed within 1-3 business days after payment is confirmed.
Processing time may be delayed due to inventory availability and other factors.
- Estimated Delivery Time
Estimated delivery time is based on the following factors:
Mode of delivery
Destination
Local public holidays and weather conditions
Usually, the estimated delivery time for standard delivery is 3-10 working days and for international delivery is 7-21 working days. These times are estimates only and the exact delivery date cannot be guaranteed.
- Shipping Notification
Once we have dispatched your order, you will receive an email with tracking information. You can check the status of your package on the official website of the shipping company using the tracking number provided. - Lost or damaged goods
If the goods are lost or damaged during transportation, please contact us immediately within 48 hours after receiving the package. We will guide you to make a claim and assist you with related matters. - Modification of shipping address
If you need to change the shipping address, please contact our customer support as soon as possible before the order is shipped. We will not be able to change the shipping address after the order is shipped. - Changes to Shipping Policy
We reserve the right to modify the shipping terms at any time. All changes will take effect after being posted on this site, and you will be subject to the new terms when using our website after the modification.
Thank you for choosing aucce.com, we look forward to providing you with quality products and services. If you have any questions, please feel free to contact our customer support team!